Privacy Policy

Who we are

Our website address is https://bathroomrenovationshawthorn.com.au

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

At Bathroom Renovations Hawthorn, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website.

Information We Collect

We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. The personal information we collect may include:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
We also collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include:
  • Browser name
  • Type of computer
  • Technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized

How We Use Your Information

We use the information we collect from you in the following ways:
  • To personalize your experience and allow us to deliver the type of content and offerings in which you are most interested
  • To improve our website to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails regarding your order or other products and services

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.

Changes to This Privacy Policy

Bathroom Renovations Hawthorn has the discretion to update this privacy policy at any time. We encourage you to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
 
At Bathroom Renovations Hawthorn, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our site, you consent to our privacy policy.

Information We Collect

Personal Identification Information

We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, register on the site, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. The personal information we collect may include:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers
You can choose not to provide us with certain information, but then you may not be able to take advantage of some of our features.

Non-Personal Identification Information

We also collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include:
  • Browser name and version
  • Type of computer or mobile device
  • Technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized
  • Usage details

How We Use Your Information

We use the information we collect from you in the following ways:
  • To personalize your experience and allow us to deliver the type of content and offerings in which you are most interested
  • To improve our website to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails regarding your order or other products and services
  • To follow up with you after correspondence (live chat, email or phone inquiries)

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to:
  • Understand and save user’s preferences for future visits
  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, some features will be disabled, and some of our services may not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=enWe use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. We have implemented the following:
  • Demographics and Interests Reporting
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. According to CalOPPA, we agree to the following:
  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes on our Privacy Policy Page. You can change your personal information by emailing us.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
  • We will notify you via email within 7 business days
  • We will notify the users via in-site notification within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Changes to This Privacy Policy

Bathroom Renovations Hawthorn has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
 
This document was last updated on May 13, 2024.